Find crisis text support in your area | Shout 85258

We’re proud to be the UK’s first 24/7 crisis messaging service.

The NHS now funds local crisis text services across England. Depending on where you live, support may be provided by a local service rather than Shout.

Find out more below:

Location	Local Text Service Number	Free to use	24/7 response	All age service	Does not show up on phone bill
Bath, Swindon & Wiltshire	Text service not in place	❌	❌	❌	❌
Bedfordshire, Luton and Milton Keynes	Text service not in place	❌	❌	❌	❌
Birmingham and Solihull	Text SPACE to 85258	✅	✅	✅	✅
Black Country	Text 07860025281 (This is a standard network rate message)	❌	✅	✅	❌
Bristol, North Somerset & South Gloucester	Text service not in place	❌	❌	❌	❌
Buckinghamshire & Oxfordshire	Text 07312263127	✅	✅	✅	❌
Cambridge & Peterborough	Text HEAR to 85258	✅	✅	✅	✅
Cheshire & Merseyside	Text service not in place	❌	❌	❌	❌
Cornwall	Text service not in place	❌	❌	❌	❌
Coventry & Warwickshire	Text CWHOPE to 85258	✅	✅	✅	✅
Derby	Text service not in place	❌	❌	❌	❌
Devon	Text service not in place	❌	❌	❌	❌
Dorset	Text service not in place	❌	❌	❌	❌
Essex	Text service not in place	❌	❌	❌	❌
Frimley	Text 07520667111 (This is a standard network rate message)	❌	✅	✅	❌
Kent & Medway	Text STAND to 85258	✅	✅	✅	✅
Gloucestershire	Text service not in place	❌	❌	❌	❌
Greater Manchester	Text 07480635134 - Texts will only be seen between 7am and 7pm and may be responded to the next day. This is a standard network rate message	❌	❌	✅	❌
Hampshire	Text HANTS to 85258	✅	✅	✅	✅
Herefordshire & Worcester	Text REACHOUT to 85258	✅	✅	✅	✅
Hertfordshire	Text service not in place	❌	❌	❌	❌
Lancashire & South Cumbria	Text service not in place	❌	❌	❌	❌
Leicester	Text 07480635199 (Responses within 12 hours)	✅	❌	✅	❌
Lincolnshire	Text 07312263027 - Aim for responses within 2 hours. This is a standard network rate message	❌	✅	✅	❌
Norfolk	Text service not in place	❌	❌	❌	❌
North East London	Text 07860009642 - This is a standard network rate message	❌	✅	✅	❌
North East & North Cumbria	Text CALMER to 85258	✅	✅	✅	✅
Northamptonshire	Text 07480 635531 (Service for those aged 17.5 years or older)	✅	✅	❌	❌
North West & North Central London	Text NATTER to 85258 if you are under 18 (No Over 18 service available)	✅	✅	❌	✅
North Yorkshire & Humber	Service coming soon	❌	❌	❌	❌
Nottingham	Text service not in place	❌	❌	❌	❌
Shropshire, Telford & Wrekin	Text STW to 85258	✅	✅	✅	✅
Somerset	Text service not in place	❌	❌	❌	❌
South London	Text 0303 330 1511 through WhatsApp only, therefore requiring data	❌	✅	✅	✅
South Yorkshire	Text EYUP to 85258	✅	✅	✅	✅
Staffordshire	Text 07507 330605	✅	✅	✅	❌
Suffolk	Service not yet in place	❌	❌	❌	❌
Surrey	Text 07717989024 - Service only available to adults aged 18 years and over. This is a standard network rate message	❌	✅	❌	❌
Sussex	Text SUSSEX to 85258	✅	✅	✅	✅
West Yorkshire	Text BRIGHT to 85258	✅	✅	✅	✅

We’re working with NHS partners to keep this information up to date. If your area isn’t listed yet, details may be added soon.