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Privacy centre

Your privacy is a priority for us. We understand that you need to trust us to take the very best care of your privacy and your data when you use Shout 85258, and we want to be completely clear about how we do that.

These documents explain the steps we take to protect your privacy and your data, what your rights are, and how to find out more.

Volunteer privacy policy

Shout User Privacy Notice (New - taking effect from 18 October 2023)

We have rewritten our Shout User Privacy Notice (currently known as the Service User privacy policy) to make it easier to understand how we use your information. While the text looks different, these updates don’t allow Mental Health Innovations to collect, use or share your data in new ways. The main change to be aware of is the update to the legal reasons for using your personal information, as described in the new Notice.

Service User privacy policy (in effect until 23:59 17 October 2023)

Marketing and Fundraising Data - Privacy Policy

Shout terms of service

How our Service Works

Cookies policy

Complaints policy

You can always contact us if you have questions, concerns or comments about how we protect your privacy.