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Options for support when you can't reach Shout

If you are unable to reach us for any reason, the options below offer alternative forms of support.

If your life is at imminent risk, please call 999 for immediate help. If you need help urgently for your mental health, but it isn't an emergency, you can also call 111 or get help from NHS 111 online.

How to contact 999 by text message

If you are deaf or hard of hearing and would benefit from being able to text the emergency services, it's important to know that you need to register to do this in advance. Don't wait until you need to call - do it now.

Find out how