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29 September 2021

Student mental health: Insights into students seeking support in 2021

Our report, Supporting student mental health: Insights into students seeking support in 2021, examines the key mental health issues that students in higher education have faced in 2021, how they are feeling about the upcoming 2021/22 academic year and what support they feel they need to better manage their mental health.

Our report includes analysis of our unique dataset gathered from Shout's anonymised conversations with students, insight into the student experience from our clinical team, testimony from our Shout Volunteers, feedback from student texters and commentary from student mental health experts.

Key findings include:

  • So far in 2021, around 27,600 students have sought support for their mental health from Shout, with anxiety (40%), depression (33%) and suicide (28%) the most common themes
  • Students seek support round the clock, with 75% texting Shout outside of the hours of 9am-5pm
  • Looking ahead, 61% of students told us they were worried about the new 2021/22 academic year, with their main concerns being loneliness (74%), relationships (72%), workload (65%) and finances (52%)
  • Students are also worried about the future impact of the Covid-19 pandemic, with anxieties around further restrictions (30%) and disruption to in-person teaching (27%) featuring heavily
  • Three-quarters (75%) of students surveyed want their university to provide text message mental health support
Read the report